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Help - Restoring Data


Restoring data

You may need to restore a file or folder from the vault to your machine if it gets deleted or corrupted, or even if you just want to go back to a previous version.

Click the Restore button to bring up the Restore screen:


This shows you the folders that currently are stored on your Provider's Vault

The Restore Screen presents files in the familiar Windows Explorer view. Expand the folder structure that contains the files or folders you want to restore, select them in the right-hand pane by clicking on them. You can select multiple files and folders by using the Shift and Ctrl keys. Once you've selected the data you want to restore, click the Next button.


On this screen you can select the location you want to restore the file or folder to, either the original location or a different one. You can also choose to create a new filename if the file already exists, which adds ".restored" to the filename. You can also select the date and time of the file you want to restore. It's important to remember that this is the date and time that the file was backed up, which may not be the same as the date/time that the file was saved on your hard drive. Once you've made your selections click the Finish button.

NOTE: The data protection application is designed to check the status of a file based on its name and original location on your computer. This means that if you move a protected file from one folder to another, the data protection application will see that file as "deleted" from your computer. In other words, the data protection application does not look on your computer to see if you have moved the file rather than deleted the file. The same is true if you rename a file. The data protection application will see that file as "deleted" from your computer. The data protection application does this, as it is the most conservative approach and provides you the greatest file protection.

An important use of Restore is when your computer hard disk has failed, or your computer is lost or stolen. This is commonly known as "disaster recovery," and you will want to Restore all of your protected files from the Vault.